Guests

Living the elegance of a stay.

Your comfort, our attention to detail. From arrival to departure, a local team ensures your stay becomes an exceptional experience.

Our approach

An exceptional stay. Effortlessly.

A local team, present and discreet, so that every moment of your stay is smooth, refined and memorable.

Seamless arrival

All essential information sent before your arrival: access codes, interactive digital guidebook, direct contacts. You settle in independently, without depending on a physical key handover.

24/7 Concierge

A local team available throughout your stay: recommendations, restaurant bookings, transport, technical issues. Just one person to call.

Bespoke experiences

Coveted restaurant tables, private boat trips, in-home chef, Provence wine tastings — we orchestrate your stay.

Premium catalogue

Everything you could possibly want.

On arrival, an interactive digital guidebook gathers all the useful information and access to our premium services. One single app to turn every wish into reality, and every stay into a landmark address.

Private chef at home

A professional chef comes to you for a bespoke menu, from an exceptional lunch to a gastronomic dinner. Discretion, comfort, culinary excellence.

Unique experiences & thrills

Jet-ski, flyboard, quad bike, hot-air balloon, paintball with friends. Live extraordinary moments, always in an elegant and safe setting.

Private transfers & chauffeur

High-end professional chauffeurs for airport transfers, dinners, outings or shopping. Absolute discretion, punctuality, elegance.

Boat trips, activities & excursions

Boat or yacht with or without a skipper, exploration of the calanques and hidden coves, private excursions and guided tours in the Calanques National Park.

Personal trainer & yoga classes

Certified personal trainers, yoga or meditation teachers. Strength, relaxation, stretching or sunrise yoga — indoors or in the open air.

Wellness & in-home massage

Relaxing or therapeutic massage, pilates, sound therapy, lymphatic drainage, naturopathy, reflexology. A moment of reconnection, at home or outdoors.

Babysitting & petsitting

Carefully selected professionals to care for your children or pets — full day or half day, tailored to your schedule.

Event planning

Birthday, cocktail, garden party, private dinner: we orchestrate every detail in your villa or at a hand-picked exceptional venue.

Decoration & atmosphere

Rose petals, balloons, champagne, themed set-ups — Valentine's Day, anniversary or simply a moment to celebrate: we personalise every mood.

Groceries & home delivery

Your groceries prepared before your arrival or delivered during your stay. Fresh products, trusted brands, and all your specific requests anticipated.

A wish that isn't on this list?

Our concierge is here to turn your wishes into reality. Tell us what you have in mind — we take care of the rest.

Your journey

From booking to departure.

A smooth accompaniment at every step — so you can focus on what matters: enjoying.

01
Booking
Choose your property from our selection. We confirm within 24 hours and send you all the practical information.
02
Before arrival
We prepare your stay: personalised recommendations, anticipating your needs, organising any add-on services.
03
During the stay
Independent access to your home, interactive digital guidebook at hand, concierge available 24/7 by message or call for any request. You enjoy, we handle the rest.
04
Serene departure
Flexible check-out, airport or train transfer if needed, and a kind word: see you soon in Provence.

What our guests say.

A few reviews from travellers who enjoyed Aura's concierge during their stay.

Judith

Guest

“Perfect stay. Everything was as described, clean and beautifully organized. A huge thank-you to Andréa for her availability and smooth communication throughout the stay. I recommend without hesitation.”

Google review

April 2026

Mickaella

Guest

“A professional, responsive and attentive team. Everything is handled seriously and efficiently — real peace of mind. Exchanges are smooth and every detail is thought through. I recommend with my eyes closed.”

Google review

January 2026

Amandine Xerri

Guest

“Nothing to fault: an incredible stay from start to finish. The property was stunning, super pleasant and perfectly maintained. Aura Concierge delivered 100%, with smooth, ultra-professional service. An address worth keeping.”

Google review

February 2026

Josy Mary

Guest

“The apartment was magnificent, ultra-comfortable and impeccably clean. Every detail was thought through. An experience beyond my expectations — I recommend it 1000%.”

Google review

February 2026

Taylor Howard

Guest

“Exceptional stay in a magnificent home. Everything was impeccable, comfortable and perfectly organized. Thank you Aura Concierge for your professionalism and responsiveness. I'll be back without hesitation.”

Google review

February 2026

Yendi Rahrah

Guest

“After some disappointing past experiences with other companies, I was pleasantly surprised by the availability and warmth of these two lovely young women. Thoughtful touches, always responsive. I recommend without hesitation.”

Google review

January 2026

Maxime

Guest

“Stayed in Saint-Cyr-sur-Mer at the Lavande apartment. Everything was perfect from start to finish, ideally located. A special thanks to Andréa, who only made our stay better — responsive and passionate.”

Google review

December 2025

Tony

Guest

“A wonderful experience with Aura Concierge. Great service, spotless home and Andréa always available and thoughtful. We recommend without hesitation.”

Google review

October 2025

Sarah F

Guest

“Andréa looked after us with care from beginning to end. Even to booking an unforgettable boat trip. A huge thank you for all these thoughtful touches. Can't wait to return and use your service again.”

Google review

August 2025

To go further