13 — Bouches-du-Rhône
La Ciotat
Our home base. Harbor, calanques, old town.
Our story
The art of private concierge.
A young concierge company born of a single ambition: to reinvent the codes of the profession. Innovation, exacting standards and relationships built on trust — the signature of a structure designed for exceptional properties and stays.
Founder · Andréa Jaïne
AURA Concierge was born from an ambition: to reinvent the codes of private concierge service. Andréa set out to build a different kind of structure — one turned toward innovation, exacting standards and relationships of genuine trust. A signature shaped by details, inspired by places with character. AURA is the natural extension of that vision: an approach that, from day one, was never meant to follow the established codes.
- Reinventing the codes of the profession
- Detail as signature
- A direct, trust-based relationship
- Places with character as inspiration
A vision, a signature.
Our vision
An exceptional property isn't just managed — it's cultivated. Hospitality standards, continuous innovation and know-how in constant evolution: we support each owner the way one supports an asset — securing, enhancing, growing.
- Hospitality standards on every stay
- Continuous innovation: AI, drone, automation
- Training abroad, ever-evolving craft
- An asset-management mindset, not just rental
Treating a property as an asset.
The team
The faces of Aura.
A close-knit team, on the ground — the rigour of a high-end service, the simplicity of a direct relationship.
Founder
Andrea Jaïne
Saint-Cyr-sur-Mer
AURA Concierge was born from a single ambition: to reinvent the codes of private concierge service. I wanted to build a different structure — one turned toward innovation, exacting standards and relationships of genuine trust. A signature shaped by details and inspired by places with character. AURA is the natural extension of that vision. A vision that, from day one, was never meant to follow the established codes.
Andrea Jaïne
Founder
Collaborator
Romane Sicard
La Ciotat
Driven by a shared family history, Romane joined the venture as an obvious choice. A management graduate and bilingual in English, she brings her sensitivity and plays an essential role in the quality of exchanges and the balance of the organization. A long-standing bond and complementary personalities — the very hallmark of AURA today.
Romane Sicard
Collaborator
Videographer
Viktor
Provence
Through his eye and his craft, he supports AURA in showcasing the properties entrusted to us. Relying on professional equipment, his work brings each place to life and reveals what makes it singular. A visual signature inspired by AURA's character and by the elegance unique to each property.
Viktor
Videographer
Partner agency
Coming soon
French Riviera
A collaboration currently taking shape to support AURA on content creation and visual identity. A complementary signature that will round out the client experience. More details very soon.
Coming soon
Partner agency
Our values
What drives us.
01
Excellence
Hospitality standards, uncompromising quality and an obsession with detail. The level expected of a high-end property, without compromise.
02
Innovation
AI, drone, automation, training abroad: we invest continuously to stay at the forefront of the most demanding codes.
03
Performance
A results-oriented approach: revenue, occupancy, satisfaction. Every decision is measured, transparent and shared.
04
Proximity
Rooted in Provence — La Ciotat, Saint-Cyr-sur-Mer and beyond. A human-scale team and a hand-picked network of providers.
The numbers
Our commitments.
Four concrete, measurable promises kept on every collaboration. Our benchmark for quality and our transparency pledge — for owners and guests alike.
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Maximum response time
on business days
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Transparent reporting
no intermediaries
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Guest availability
direct communication
0123456789★
Hospitality standard
on every stay
Service area
From Provence to the Riviera.
A reinforced presence in the Var and Bouches-du-Rhône, extended selectively from Avignon to Monaco for exceptional projects. Curated providers, rapid response — proximity as our first commitment.
83 — Var
Saint-Cyr-sur-Mer
Sandy beaches, AOC Bandol vineyards.
13 — Bouches-du-Rhône
Cassis
Calanques, cliffs, white wines.
83 — Var
Bandol & Sanary
Provençal charm, lively harbors.
83 — Var
Saint-Tropez
By selection — exceptional properties.
06 — Alpes-Maritimes
Nice & Monaco
Selective extension — French Riviera.
Go further
Continue the tour.
Let's talk about your project.
A 15-minute call to understand your needs and see whether our approaches align — no commitment.